Kempsey Family Day Care

02 6562 6387

What is In Home Care / Home Child Care?

IHC is an approved child care service type, delivered in the family home for children from the same family, whose access to early childhood development opportunities would otherwise be limited due to their families’ challenging circumstances.

Kempsey In Home care is available to families in Kempsey and surrounding areas. Our service can also support educators and families in the Coffs Harbour, Taree, Wingham and Forster area.

Who can use In Home Care / Home Child Care?

IHC Services are required to provide subsidised sessions of care only for children in families eligible for the CCS which can demonstrate that the other types of approved child care are not suitable or available and where one or more of the following criteria apply:

• parents or carers are working non-standard or variable hours, outside normal child care service hours

• parents or carers are geographically isolated from other types of approved child care, particularly in rural or remote locations

• the family has challenging or complex needs, including where families are experiencing challenging situations, and other approved child care services are not able to meet the needs of the child or the family.

Families accessing IHC due to challenging or complex needs may have circumstances which include one or more of the following:

• a child with additional needs or a disability whose early childhood education and care requirements cannot be catered for in another approved child care setting, or through other government funded or community-based services

• a family where a parent is undergoing treatment for a serious illness

• other complex family situations that prevent families from accessing other approved child care types.


In Home Care Services are supported by the In Home Care Support Agency which is funded by the Australian Government’s Department of Education and Training.
The In Home Care Support Agency’s role is to:

  • • determine which families are eligible for In Home Care
  • • match families to service providers that have educators available
  • • advocate for families
  • • develop Family Management Plans and review them each quarter
  • • work with services to ensure In Home Care is high quality and monitor it to ensure it is focused on educating and care for children
  • • provide professional development and support for educators
  • • promote the In Home Care program so that families that need it, know about it.


The role of the Co-ordination Unit is to:

• Register Educators and families

• Conduct visits to the families homes.  The Co-ordination Unit will have regular contact with the Educator by phone, face to face contact in the office and by email

• Be available to offer support and advice to families and Educators

• Monitor Educators and ensure they are providing children with the best opportunities to achieve learning outcomes

• Provide access to resources

• Providing Professional Training opportunities


How much will it cost?

Educators charge a fee and the service charges an administration levy which is calculated per hour per child.

Service joining fee and Administration Levy is reviewed each financial yearFor more information on fees please contact our office.

Child Care Subsidy (CCS)
Kempsey In Home Care is an approved child care service and eligible families can apply to Centrelink for Child Care Subsidy  to assist with the cost of child care. The families  rate of subsidy is determined by their income.

Service Joining Fee
Kempsey In Home Care charges new families an enrolment fee when registering.

Re-Registration Fee
Families are charged a re-registration fee each financial year.

Educator Fees
Educators are self- employed and are able to set their own fees (charged at an hourly rate). There may be additional fees incurred if there is transport, food or excursions involved. This will be discussed between the Educator and family. These additional fees are not covered by Child Care Subsidy

Administration Levy
An Administration Levy is charged to families and payable to the service. This is calculated per hour, per child.


Schemes Policies and Procedures

All Educators have access to the scheme’s Policies and Procedures.
Parents can ask the Educator to view these policies at any time.
All In Home Care Educators are guided by the ‘In Home Care Handbook, Guidelines and the schemes Policies and Procedures.

Home Visits

For home visits to be successful, clear, open and honest communication is required between the family, Educator and our service. If you are experiencing difficulty we can help to identify and discuss possible solutions.

During home visits Co-ordinators will:

Monitor the quality of care by looking at the interactions between the educator and children, hygiene and safety risks, behaviour management and experiences offered to children

Observe the children and assessing their developmental needs and experiences to ensure children are reaching and working towards learning outcomes

Support the educator by discussing any issues and suggesting ideas and resources

Ensure appropriate records are being maintained and

Exchange resources from the toy and resource library

Co-ordinators supporting Educators are qualified staff and have an understanding of In Home Care.


Enrolment Process

Once approved by the In Home Care Support Agency, families can  contact our service to  register for IHC and begin the enrolment process. ( This is subject to educator availability )

Our In Home Care Co-ordinator will visit your home to conduct a Home Safety Check.

Before commencing In Home Care, families will need to complete an enrolment form and pay the joining fee. You will also need to provide the service with copies of your child/ren’s:
• Birth certificate
• Immunisation History Statement issued by Medicare (Blue Book cannot be accepted)

You can access the statement by contacting the Australian Immunisation Register on 1800 653 809, by visiting Medicare Online Services (, by emailing or visiting your local Department of Human Services Centre, Medicare or Centrelink office.

• Current Medical Management Plan (if your child has been diagnosed with any medical condition eg. Asthma, Anaphylaxis, Diabetes, Epilepsy).


Interested? Enquire now.

To enquire about vacancies with any of our services, please contact Kempsey Family Day Care’s Co-ordination Unit on 02 6562 6387, or alternatively, please complete and submit the “Enquire About Care” form on our enquiry page here >> We’ll get back to you to discuss care options and availability.







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